Expert IT Solutions
01.
In-Home Support
Hardware Troubleshooting and Repair: From diagnosing hardware issues to replacing faulty components, our in-home service ensures your devices are always in top-notch condition.
Software Installation and Configuration: Whether it’s setting up new applications or configuring software settings for optimal performance, we’ve got you covered right at your doorstep.
Network Setup and Security: Secure and streamline your home network. Our experts will set up, optimize, and secure your Wi-Fi, ensuring seamless connectivity throughout your home.
![](https://rapidetech.ca/wp-content/uploads/2024/03/pexels-photo-699459.jpeg)
02.
Remote support
Virus and Malware Removal: Protect your system from malicious threats. Our remote services identify and eliminate viruses and malware, ensuring your data’s security and your system’s integrity.
Performance Optimization: Speed up your computer from the comfort of your home. We remotely diagnose and resolve issues causing slowdowns, optimizing your system for peak performance.
Data Backup and Recovery: Safeguard your valuable data. Our remote support includes secure backup solutions and data recovery services to protect against data loss and ensure peace of mind.
![pexels-photo-2675055 Close-up Photo of Desktop Monitor and Keyboard on Wooden Desk by Window](https://rapidetech.ca/wp-content/uploads/2024/03/pexels-photo-2675055-683x1024.jpeg)
03.
Customized Tech Training and Education
Personalized Learning Pathways: Tailor your tech learning experience to fit your specific goals, whether you’re a beginner wanting to learn the basics or an advanced user looking to deepen your expertise.
Flexible Scheduling: Arrange sessions at times that suit you, accommodating your busy lifestyle or work commitments, ensuring you get the most out of your learning experience.
Hands-On Guidance: Interactive learning with real-world applications, ensuring you can apply new skills confidently in your daily tech interactions.
![](https://rapidetech.ca/wp-content/uploads/2024/03/pexels-photo-2582928.jpeg)
04.
Device
Pick-up /Delivery
Convenient Pick-up Service: We’ll come to your location to collect your device, eliminating the hassle for you to transport it, ensuring a seamless service experience from start to finish.
Expert Off-Site Solutions: When repairs or updates cannot be completed remotely or on-site, we take your device to our tech hub, apply the necessary solutions, and ensure it’s in top working condition.
Safe and Timely Return: After servicing, we’ll deliver your device back to you at a convenient time, ensuring a full-circle service that minimizes downtime and maximizes your productivity.
![pexels-photo-2582935 Computer Processor](https://rapidetech.ca/wp-content/uploads/2024/03/pexels-photo-2582935-683x1024.jpeg)
Hourly Rates and Travel Costs
In-Home rates: We charge 80$ + tx per hour. plus travel costs. The travel costs are indicated by zones.
Zone 0 – 0$
Zone 1 – 20$
Zone 2 – 40$
Other – Contact Us
Remote Support Rates: We charge 40$ + tx for the first 30 minutes and 20$ for each additional 15 minutes.
Zone 0 · Lorraine
Zone 1 · Bois-des-Filion · Rosemère · Blainville · Sainte-Thérèse ·
Zone 2 · Boisbriand · Saint-Jérôme · Saint-Eustache · Terrebonne · Mirabel · Laval ·